Warranties, and Why We Are Still Here in Year Twelve
A twenty year commercial roof warranty is only worth what the company behind it is worth in year twelve. This page is about what ours actually covers, and about the question you should ask everyone bidding on a Western Pennsylvania roof.
The sixty thousand dollar bid
What Happened the Last Time Price Won
01 The bid
A competitor came in sixty thousand dollars cheaper on a job we had quoted. The owner took it, which was a completely rational decision on the information they had.
02 What happened
That roof failed. The company that installed it folded.
03 Where it stands
Better Built is installing the replacement, and the owner has now paid for two roofs.
“The cheaper bid was not a cheaper roof. It was a shorter one.”
The difference
One Word, and Most of the Value
Two roofs can carry a twenty year warranty and be worth completely different amounts at the point you actually need it. Ask which one you are being offered, and get the answer in writing.
Up to twenty years on the systems we install across Western Pennsylvania, honored for the full term. The exact term depends on the system and the thickness specified for your roof, and it is stated on your quote rather than implied.
That we do not prorate you out of coverage and we do not stop answering the phone in year eight. If something covered fails, we come and fix it, for as long as the warranty runs.
Usually other trades. Someone installing equipment, running conduit or cutting a penetration without the roof being detailed properly afterwards is the most common cause. Tell us before work happens on the roof and it stays intact.
Usually thickness, reinforcement and the manufacturer registration. We have seen it end badly: a bid sixty thousand dollars under ours went ahead, that roof failed, the company folded, and we are installing the replacement. The owner paid twice.
Ask us at the time and we will tell you the specific terms for your system. Transferability is a real feature and it is worth confirming in writing rather than assuming, in either direction.
Still not sure which of these matter most for your building? Call 814-720-1081 and ask.
The Next Step
Start With the Truth About Your Roof
Request your free, photo-documented roof assessment. Honest options, firm numbers, and a roofer who will still be here next year.